Privacy Policy
and Cookie Policy
Privacy Policy and Cookie Policy
WholeSoMe Nutrition and Lifestyle
Version 1
WholeSoMe Nutrition and Lifestyle (WholeSoMe Nutrition, us, we) is a consultation and education company, represented by Katalin Gubuznai (Katalin, owner) acting at 81 Adderlane Road, Prudhoe, NE42 5HS, UK (registered and postal address). You can contact Katalin by sending an email to contact@wholesomenutrition.net or calling the +44 (0) 7437 576011 phone number. As by law we do not require an external data protection officer, Katalin is acting in this role, therefore she can be contacted with any queries regarding this Privacy Policy and Cookie Policy (Policy).
Terms used in this Policy
“The Website” refers to all content found under the URL www.wholesomenutrition.net including all pages, subpages, permanent and temporary content placed either by the owner of the Website or a third party, selected by the owner.
“The Services” refers to all commercial activities where Katalin provides advice, education, information or related electronic or physical materials to the other party (you, the Client) and receives payment in return.
Please read this Policy carefully and ensure that you understand its content. By using the Website you are accepting the content of present Policy.
Privacy Policy
This privacy policy tells you about the “Personal Data” we collect when you use the Services. In collecting personal data I am acting as a data controller and by low I am required to provide you with information about the type, the use and the storage of the data I collect, as well as your rights and how you can practice them.
1. Personal Data
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
2. Data Collection
“Data Collection” refers to the gathering of any information that is recorded in writing either in paper notes or in electronic form. The following table contains the type of data we collect and the ways we collect and store it. Your data will be stored in the United Kingdom therefore the UK Data Protection Legislation applies at all times regardless of where in the world the Service is provided.
We never collect personal passwords or personal access codes. If this happens to you while using and in regard to the Services, please report it immediately to Katalin on the contact details provided in the first paragraph of present Policy.
Personal Data collected
How we collect it
How we store it
Information for identification
Name, age, gender, occupation.
Online assessment form
Online assessment form, password protected.
Contact information
Address of residence, phone number, email address.
Online assessment form
Online assessment form, password protected.
Anthropometric data
Hight, bodyweight, waist and hip circumference, body fat and muscle %.
Online assessment form
In person measurement
Oral information.
Online assessment form, password protected
Personal, physical files, kept in a locked drawer.
Business information
(when you represents a business)
Business name, profile, address, phone number, email address.
Online registration form
Online registration form, password protected.
Payment information
(when refunds are made)
Bank name, account number, sort code, card details excluding the security number.
Email, password protected.
Banking platform, 2-step verification access.
Health Profile
Medical conditions, family history of disease, medication taken including dosage, past surgeries, accidents and other traumatic life events, blood glucose level, blood pressure, laboratory results, allergies and intolerances, eating and lifestyle habits.
Online assessment form
In person measurement
Oral information
Online assessment form, password protected
Personal, physical files, kept in a locked drawer.
Preferences
Diet and lifestyle related and subscription preferences
Online assessment form
Oral information
Online assessment form, password protected
Personal, physical files, kept in a locked drawer.
Opinions
In form of feedbacks and testimonials.
Online feedback form
Social media (Facebook, Messenger, WhatsApp)
Online feedback form, password protected.
Email, password protected.
Social media, password or biometric access protected.
3. Use of Personal Data
Under the Data Protection Legislation, personal data can only be used on a lawful basis. The table below describes our lawful bases of using the collected data. Your personal data will not be used to send you marketing or spam. We will always comply with the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003. Anything sent to you with marketing purposes will be done so with your previous consent and you will be always provided with the opportunity to withdraw your consent.
As long as you want to maintain your consent to receive information it is your responsibility to ensure that your personal data is up to date. Failing to do so may result in disruption of services according to the Terms and Conditions which is available for you through the website, as well as upon request.
Data collected
Lawful basis of using the data
Information for identification
Contact information
Anthropometric data
Health profile
Preferences
To safely identify you, contact you and send you information that you gave your consent to (information regarding appointments, personal care plans and advice, newsletters and payment requests)
Contact information
Address of residence, phone number, email address.
Upon your application you will be added to a database so you can be sent information you requested or consented to (event details, timetables, newsletters, payment requests)
Anthropometric data
Hight, bodyweight, waist and hip circumference, body fat and muscle %.
Payment information will only be requested with the purpose of transferring a lawful refund.
Opinions
In form of feedbacks and testimonials.
Feedback is collected and considered in order to improve services. Testimonials might be collected with marketing purpose, and published on our website with previous written consent.
4. How long is your personal data stored
Your personal data is stored for 6 years after collection. After this period it will be permanently deleted from our files.
5. Protecting your data
“First Party Cookies”
First-party Cookies are internal Cookies, and their purpose is to facilitate and improve your experience of the Website and to provide and improve services. The Website may place and access certain first-party Cookies on your computer or device. These Cookies have been carefully chosen and steps have been taken to ensure that your privacy and personal data is protected and respected at all times.
First Party Cookies we use:
Necessary cookies
These allow us to offer you the best possible experience when accessing and navigating through our Website and sing its features. For example, these cookies let us recognise that you have related an account and have logged into that account to access its content.
Functionality cookies
These let us operate the Website in accordance with the choices you make. For example, we will recognise your username and remember how you customised the website during your visit.
“Third party cookies”
Third Parties whose content appears on the Website may use Third Party Cookies, as detailed below. Please note that WholeSoMe Nutrition does not control the activities of such third parties, nor the data that they collect and use themselves, and I advise you to check the policies of any such third parties.
These cookies enable us and third-party service providers, whose content appears on the Website, to collect aggregated data for statistical purposes on how you use the Website. They do not contain personal information such as names and email addresses and are used to help us improve your user experience.
By using the Website, you may also receive certain third-party Cookies on your computer or device. These cookies are not integral to the functioning of the Website and your use and experience of the Website will not be impaired by refusing consent to them.
All Cookies used by and on the Website are used in accordance with current Cookie Law.
A number of important measures are taken to protect your data, including the followings.
- access to your personal data is limited to employees, agents, contractors, and other third parties with a legitimate need while ensuring that they are subject to duties of confidentiality
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where I am legally required to do so
- we will not share any of your personal data with any third parties for any purposes, subject to the exception detailed under point 6. Data sharing below, and, where you have given your written consent for your data to be shared
6. Data sharing
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, my obligations, and the third party’s obligations under the law.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation.
If we sell, transfer, or merge parts of my business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way(s) that we have used it, as specified in this Policy.
7. Controlling the use of your personal data
In addition to your rights under the Data Protection Legislation, when you submit personal data via my Site, you may be given options to restrict my use of your personal data. In particular, we aim to give you strong controls on my use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from me which you may do by unsubscribing using the links provided in my emails or at the point of providing your details.
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
8. Subject access request
To request a copy of the personal data I store related to you, you can contact WholeSoMe Nutrition using the contact information provided. All subject access requests should be made in writing and sent to the email or postal addresses.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover the administrative costs.
We will respond to your subject access request within 30 days of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of 90 days from the date we receive your request. You will be kept fully informed of my progress.
9. Your rights
Under the Data Protection Legislation, you have the following rights:
a) The right to be informed about my collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact me find out more or to ask any questions using the details in Part 15.
b) The right to access the personal data I hold about you. Part 13 will tell you how to do this.
c) The right to have your personal data rectified if any of your personal data held by me is inaccurate or incomplete. Please contact me using the details in Part 15 to find out more.
d) The right to be forgotten, i.e. the right to ask me to delete or otherwise dispose of any of your personal data that I hold. Please contact me using the details in Part 15 to find out more.
e) The right to restrict (i.e. prevent) the processing of your personal data.
f) The right to object to me using your personal data for a particular purpose or purposes.
g) The right to withdraw consent. This means that, if I am relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
h) The right to data portability. This means that, if you have provided personal data to me directly, I am using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask me for a copy of that personal data to re-use with another service or business in many cases.
i) Rights relating to automated decision-making and profiling. I do not use your personal data in this way.
Further information about your rights can be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about my use of your personal data, you have the contact WholeSoMe Nutrition to resolve your complaint first. I this is unsuccessful, you can file a complaint with the Information Commissioner’s Office (ICO) using the contact information below.
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Helpline number: 0303 123 1113. Website: https://www.ico.org.uk/make-a-complaint
Cookie Policy
1. Terms
“Cookie”
means a small text file placed on your computer or device by the Website when you visit certain parts of the Website and/or when you use certain features of it. Details of the Cookies used by my Site are set out below.
“Cookie Law”
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003.
2. The cookies we use and how we use them
“First Party Cookies”
First-party Cookies are internal Cookies, and their purpose is to facilitate and improve your experience of the Website and to provide and improve services. The Website may place and access certain first-party Cookies on your computer or device. These Cookies have been carefully chosen and steps have been taken to ensure that your privacy and personal data is protected and respected at all times.
First Party Cookies we use:
Necessary cookies
These allow us to offer you the best possible experience when accessing and navigating through our Website and sing its features. For example, these cookies let us recognise that you have related an account and have logged into that account to access its content.
Functionality cookies
These let us operate the Website in accordance with the choices you make. For example, we will recognise your username and remember how you customised the website during your visit.
“Third party cookies”
Third Parties whose content appears on the Website may use Third Party Cookies, as detailed below. Please note that WholeSoMe Nutrition does not control the activities of such third parties, nor the data that they collect and use themselves, and I advise you to check the policies of any such third parties.
These cookies enable us and third-party service providers, whose content appears on the Website, to collect aggregated data for statistical purposes on how you use the Website. They do not contain personal information such as names and email addresses and are used to help us improve your user experience.
By using the Website, you may also receive certain third-party Cookies on your computer or device. These cookies are not integral to the functioning of the Website and your use and experience of the Website will not be impaired by refusing consent to them.
All Cookies used by and on the Website are used in accordance with current Cookie Law.
3. Controlling the Cookies
Before Cookies are placed on your computer or device, you will be shown a pop up window requesting your consent to set the Cookies. By giving your consent you are enabling us to use Cookies to provide the best experience and service to you. You may, if you wish, deny consent to the placing of Cookies. When you do so, certain features of the Website may not function fully or as intended.
In addition to the controls that I provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only Third Party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up to date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
Alternatively, you can visit www.internetcookies.com, which contains comprehensive information about how to do this on a wide variety of browsers and devices. You will find general information about cookies and details on how to control them.
Changes to this Policy
I may change this Policy from time to time. This may be necessary, for example, if the law changes, or if I change my business in a way that affects personal data protection.
Any changes will be immediately posted on the Website, and you will be deemed to have accepted the terms of the Policy on your first use of the Website, following the alterations. I recommend that you check this page regularly to keep up to date. This Policy was last updated on 22/3/2021.
Version
Updated
Version 1 (latest version)
23/07/2024
Book a free discovery
call to see how can
nutrition consultation
improve your health
WholeSoMe Nutrition
Northumberland, UK
© WholeSoMe Nutrition. All rights reserved.
Pictures by Canva Pro and freepik.com
WholeSoMe Nutrition
Northumberland, UK
+44(0)7437 576011
© WholeSoMe Nutrition. All rights reserved.
Pictures by Canva Pro and freepik.com
Book a free discovery
call to see how can
nutrition consultation
improve your health
